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Have a question about taxes, volunteering, or our programs? Fill out the form below and we'll get back to you within 2 business days.

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Get in Touch

We're here to help. Reach us by phone, email, or visit our Ottawa office.

Office Address

190 O'Connor Street, 5th Floor
Ottawa, ON  K2P 2R3

Phone

(613) 555-1234

Monday – Friday, 9am – 5pm ET

Email

[email protected]

We respond within 2 business days.

Social Media

@TFECanada on Twitter

Need Tax Help Now?

If you need free tax-filing assistance, visit our Resources page to find a volunteer tax clinic near you, or call the CRA at 1-800-959-8281.

190 O'Connor St, Ottawa, ON

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Frequently Asked Questions

Who can use TFEC's free tax-filing services?
Our volunteer tax clinics serve Canadians with modest incomes and simple tax situations. This typically includes individuals earning under $35,000/year, seniors, newcomers, and people with disabilities. Visit our Resources page for current income thresholds.
How do I find a volunteer tax clinic near me?
You can use the CRA's CVITP clinic locator or contact us directly and we'll help connect you with a clinic in your area.
Can I volunteer with TFEC?
Absolutely! We're always looking for trained volunteers to support our tax clinics. No accounting background is required—CRA provides free online training. Send us a message using the contact form and select "Volunteer / Get Involved."
Does TFEC provide tax advice or legal services?
Our volunteers can help with simple tax returns and answer general questions, but we do not provide professional tax advice or legal services. For complex situations, we recommend consulting a certified tax professional.
How can my organization partner with TFEC?
We welcome partnerships with community organizations, libraries, faith communities, and other non-profits. Contact us via the form above with subject "General Inquiry" and tell us about your organization and how you'd like to collaborate.